All posts in “customer service”

BIKE TECHNICIAN – Part or Full Time Position – Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Eureka is looking for an experienced Bike Technician. The ideal applicant is reliable, professional, and qualified to work on the bikes brands which we sell. Expect to work on a bike as part of the interview process.

Schedule: Full Time (30-40 hours per week)
Part Time (20-30 hours per week)

Weekend & holiday hours are mandatory

Prerequisites: This position requires the applicant to be 18+ year of age and able to possess a Certificate of Eligibility (COE)

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Be an expert at the repair and care of bike products
Properly diagnose mechanical problems
Efficiently schedule repairs
Greet customers with a friendly smile
Answer phone calls from and make calls to other locations, customers and vendors
Describe and explain features, operation, and care of merchandise to customers
Prepare sales orders and work orders, using our database software
Assist your coworkers with various tasks as needed
Maintain professional working relationships with coworkers, vendors, and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventures and environmental stewardship
Consistently provide outstanding customer service
Follow company and departmental policies and procedures

Capable of lifting and carrying up to 50 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to reach high and low shelves
Able to navigate through racks, shelves and displays
Able to assist with moving large or bulky items
Able to stand for long periods of time
Be comfortable using hand and power tools
Keep a clean, safe workplace

Keep a clean, safe workplace at all times

Pacific Outfitters employee benefits include bonus program, sick leave, paid time off, retirement plan, and employee discounts on products, classes, adventure tours, and rentals. Medical Insurance is available to full time employees.

Who We Are

We are an outdoor sporting goods store based in Eureka, California (with a second store location in Ukiah, California). Since 1968, we’ve been committed to preparing our customers for their next adventure while also making a positive impact on people and the planet. As so much more than just a retail store, we offer:

  • Outdoor Apparel and Footwear
  • Camping Gear
  • Hunting and Fishing
  • Kayaks, Stand-Up Paddleboards, Surf, and Full-service Dive Shop
  • Bikes & Bike Technicians
  • Firearms and Firearm Classes
  • Guided Adventure Tours (Hiking, Kayaking, SUP, & Surfing)
  • Adventure Classes (Kayaking, SUP, & Surfing)

At our core, we’re just a bunch of outdoor enthusiasts who are stoked to share our love for adventure with our customers. These are the values that guide our business every day.

Our Values

Love for Adventure: We love sharing our excitement for the outdoors with our customers. Every item in our store and every outdoor experience we lead is designed to help enhance your pursuit of adventure!

Prepared for Anything: Adventures always have an element of the unexpected. We work hard to make sure you are never unprepared for the road ahead.

Committed to Stewardship: We want to make sure our actions have a positive impact on our community and our planet. We partner with eco-conscious brands, proactively support our local community, and we take the initiative to leave our green spaces better than we found them.

Pacific Outfitters - We're Hiring!

RECEIVING CLERK – Full Time Position – Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters is hiring a Receiving Clerk for our Eureka warehouse location. This is the perfect job for a multi-tasker who has excellent attention to detail and likes a variety of daily tasks.

This position requires the applicant to obtain a Certificate of Eligibility.
This position can be up to 40 hours per week with required weekend and holiday shifts. 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

RECEIVING DUTIES:

  • Receives product and distributes as directed
  • Possesses strong attention to detail.
  • Is able to manage time wisely and work independently
  • Works closely with others on the warehouse team as well as with personnel in other departments
  • Is competent in the use of warehouse equipment
  • Is able to to work well with others in a fast-paced work environment
  • Loads and unloads product of various size and shape
  • Meets and greets incoming trucks and check in deliveries
  • Completes cycle counts
  • Other duties as needed

CORE DUTIES:

  • Assists coworkers with various tasks as needed
  • Is competent in the use of general office equipment and software
  • Answers phone calls, and makes calls to other locations, customers and vendors in a polite and professional manner
  • Maintains appropriate working relationships with coworkers, vendors, and customers
  • Enthusiastically promotes Pacific Outfitters’ mission of outdoor adventures and environmental stewardship
  • Consistently provides outstanding customer service
  • Represents the Company positively and professionally
  • Follows Company and departmental policies and procedures 
  • Required to work 30-40 hours per week
  • Able to lift and carry up to 50 pounds throughout the day along with carrying ten pounds while walking
  • Able to lift and carry up to five (5) pounds overhead to highest shelf and back down
  • Able to assist moving large or bulky items up to eighty (80) pounds
  • Able to use pallet jacks, carts and hand trucks to move heavy items and loads
  • Able to bend and stretch to place and retrieve products and signs on the highest and lowest shelves
  • Able to navigate around clothing racks, product shelves and displays
  • Able to stand and walk for long periods of time
  • Able to climb stairs and ladders on a daily basis
  • Keep a clean, safe workplace at all times

Pacific Outfitters employee benefits include paid sick leave, paid time off, cash rewards, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our Simple IRA retirement program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

BIKE TECHNICIAN – Full Time Position – Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Eureka is looking for an experienced bike mechanic.

The ideal candidate loves working with customers, has strong organizational skills, and can work independently. Expect to work on a bike as part of the interview process.

This position is full time (30 to 40 hours per week, including weekends and holidays).

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Be an expert at the repair and care of bike products
Be able to properly diagnose mechanical problems
Efficiently schedule repairs
Greet customers with a friendly smile
Answer phone calls from and make calls to other locations, customers and vendors
Describe and explain features, operation, and care of merchandise to customers
Prepare sales orders and work orders, using our database software
Assist your coworkers with various tasks as needed
Maintain professional working relationships with coworkers, vendors, and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventures and environmental stewardship
Consistently provide outstanding customer service
Follow company and departmental policies and procedures

Capable of lifting and carrying up to 50 pounds
Able to lift and carry up to 50 pounds
Able to lift and carry up to five (5) pounds overhead to highest shelf and back down
Able to assist moving large or bulky items up to eighty (80) pounds
Able to use carts and hand trucks to move heavy items and loads
Able to bend and stretch to place and retrieve products and signs on the highest and lowest shelves
Able to navigate around clothing racks, product shelves and displays
Able to stand and walk for long periods of time
Able to climb stairs and ladders on a daily basis
Keep a clean, safe workplace at all times

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, and rentals. Medical Insurance is available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Pacific Outfitters - We're Hiring!

FIREARM SALES – Full/Part Time – Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Eureka is looking for an Outfitter in our Firearms Department. If you love guns and have awesome customer service skills, we want to meet you!

Hours for this full time position range between 30 and 40 hours per week, with required holiday and weekend shifts.

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Meet the legal requirements to sell firearms in California
Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Recommend, describe and demonstrate the use of products
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Follow all company and departmental policies and procedures
Consistently provide outstanding customer service

Capable of lifting and carrying up to 25 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to place and retrieve products and signs on high and low shelves
Able to navigate through clothing racks, shelves and displays
Able to assist moving large or bulky items up to eighty (80) pounds
Able to stand for long periods of time

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Pacific Outfitters - We're Hiring!

BIKE TECH – Part Time Position – Eureka & Arcata

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters is looking for an experienced Bike Technician. The ideal applicant is reliable, professional, and qualified to work on the bikes brands which we sell. Expect to work on a bike as part of the interview process.

This is a part time position of 20-30 hours per week at our Eureka and Arcata locations. Weekend and holiday shifts are required.

Pay for this position depends on experience.

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please

 


Be an expert at the repair and care of bike products

Be able to properly diagnose mechanical problems
Efficiently schedule repairs
Greet customers with a friendly smile
Answer phone calls from and make calls to other locations, customers and vendors
Describe and explain features, operation, and care of merchandise to customers
Prepare sales orders and work orders, using our database software
Assist your coworkers with various tasks as needed
Maintain professional working relationships with coworkers, vendors, and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventures and environmental stewardship
Consistently provide outstanding customer service
Follow company and departmental policies and procedures

Capable of lifting and carrying up to 50 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to reach high and low shelves
Able to navigate through racks, shelves and displays
Able to assist with moving large or bulky items
Able to stand for long periods of time
Be comfortable using hand and power tools
Keep a clean, safe workplace

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Pacific Outfitters - We're Hiring!

OUTFITTER & CASHIER – Full Time Position – Eureka & Arcata

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Eureka & Arcata is looking for an Outfitter/Cashier to join our team. If you love the outdoors, and have great customer service skills, we want to meet you!

This position requires the applicant to obtain a COE.
This  position can be up to 32 hours per week with required weekend and holiday shifts. 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Use POS system to ring up purchases
Recommend, describe and demonstrate the use of products
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Follow company and departmental policies and procedures
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Consistently provide outstanding customer service

Able to lift and carry up to 25 pounds
Able to lift and carry up to five (5) pounds overhead to highest shelf and back down
Able to assist moving large or bulky items up to eighty (80) pounds
Able to use carts and hand trucks to move heavy items and loads
Able to bend and stretch to place and retrieve products and signs on the highest and lowest shelves
Able to navigate around clothing racks, product shelves and displays
Able to stand and walk for long periods of time
Able to climb stairs and ladders on a daily basis
Keep a clean, safe workplace at all times

Pacific Outfitters employee benefits include paid sick leave, paid time off, cash rewards, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters - We're Hiring!

Shoe Sales, Full Time Position, Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Eureka is looking for a Shoe Department Outfitter!

This full time position requires a self-motivated, creative individual that can merchandise product to maximize sales. The Shoe Department Outfitter is also responsible for managing inventory and being a leader in customer service.

The Shoe Department Outfitter works 30-40 hours per week, including holidays and weekends.

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Recommend, describe and demonstrate the use of products
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Follow all company and departmental policies and procedures
Consistently provide outstanding customer service

Capable of lifting and carrying up to 25 pounds
Capable of climbing up and down a ladder to reach merchandise

Able to bend and stretch
Able to place and retrieve products and signs on high and low shelves
Able to navigate through clothing racks, shelves and displays.
Able to assist moving large or bulky items up to eighty (80) pounds
Able to stand for long periods of time

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Pacific Outfitters - We're Hiring!

Apparel Sales and Cashier, Full Time Position, Arcata

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Arcata is looking for a new team member to sell apparel and help ring up customers. If you love the outdoors and have great customer service skills, we want to meet you!

This is a full time position of 30-40 hours per week with required weekend and holiday shifts. 

Pay begins at $11.00/hr

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Recommend, describe and demonstrate the use of products
Be able to perform all POS procedures
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Follow company and departmental policies and procedures
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Consistently provide outstanding customer service

Capable of lifting and carrying up to 25 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to place and retrieve products and signs on high and low shelves
Able to navigate through clothing racks, shelves and displays.
Able to assist moving large or bulky items up to eighty (80) pounds
Able to stand for long periods of time

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Pacific Outfitters - We're Hiring!

Apparel Sales and Cashier, Part Time Position, Arcata

Employment - Now Hiring - Jobs - Pacific Outfitters

Pacific Outfitters of Arcata is looking for a new team member to sell apparel and help ring up customers. If you love the outdoors and have great customer service skills, we want to meet you!

This is a part time position of approximately 20 hours per week with required weekend and holiday shifts. 

Pay begins at $10.50/hr

 

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Recommend, describe and demonstrate the use of products
Be able to perform all POS procedures
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Follow company and departmental policies and procedures
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Consistently provide outstanding customer service

Capable of lifting and carrying up to 25 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to place and retrieve products and signs on high and low shelves
Able to navigate through clothing racks, shelves and displays.
Able to assist moving large or bulky items up to eighty (80) pounds
Able to stand for long periods of time

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.

Pacific Outfitters - We're Hiring!

Cashier Full Time Position, Eureka

Employment - Now Hiring - Jobs - Pacific Outfitters

Summer is coming and Pacific Outfitters of Eureka is looking for a full time Cashier to join our team!

If you love the outdoors and have cash handling and retail experience, we want to meet you.

Hours for this position are 30-40 per week, including holidays and weekends.

To apply for this position, please download and fill out an

Employment Application 

Then email it, along with your resume, to
employment@pacificoutfitters.com
No walk-ins please.

Greet customers with a friendly smile
Answer incoming phone calls
Assist customers with finding the right products
Recommend, describe and demonstrate the use of products
Be able to perform all POS procedures
Keep sales floor clean, stocked and organized
Help your coworkers with various tasks as needed
Maintain professional relationships with coworkers and customers
Enthusiastically promote Pacific Outfitters’ mission of outdoor adventure and environmental stewardship
Follow all company and departmental policies and procedures
Consistently provide outstanding customer service

Capable of lifting and carrying up to 25 pounds
Capable of climbing up and down a ladder to reach merchandise
Able to bend and stretch
Able to place and retrieve products and signs on high and low shelves
Able to navigate through clothing racks, shelves and displays.
Able to assist moving large or bulky items up to eighty (80) pounds
Able to stand for long periods of time

Pacific Outfitters employee benefits include paid sick leave, paid time off, and employee discounts on products, classes, adventure tours, rentals and ski lifts. Medical Insurance and participation in our 401k program are also available to full time employees.

Our employees are our greatest assets! They are friendly, knowledgeable, and passionate about the outdoors. Because of this, we take the selection and hiring process very seriously.

As an Equal Opportunity Employer, we will consider you for the position on the basis of your employment application, prior work experience, and references. Pacific Outfitters does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Pacific Outfitters personnel are employed on an at-will basis. Employment at-will means that the employment relationship may be terminated, with or without cause and with or without advance notice, at any time by the employee or the Company.