Return Policy

Is As Follows:
If a customer is not satisfied with their purchase, they can return the item within 30 days of receipt to any of our locations. Items returned within the guidelines that are accompanied by a receipt or attached to their membership account will be refunded at the original purchase price, plus applicable sales tax, in the original payment method.  Other return options that are allowed are merchandise swap or store credit.

Items returned without proof of purchase are not eligible for a refund.  Merchandise swaps and store credits in the form of a gift card, may be allowed.

*Merchandise must be returned in new or like new condition

Defective Items: Return vs. Warranty

  • Defective items that are unused, in new condition are eligible for a refund, swap, or store credit in the form of a gift card
  • Defective items that are used and are not in new condition must be handled through our warranty department.

Our standard return policy does not apply to the following items:
Nation brand optics and electronics may be returned within 30 days of purchase with proof of purchase (receipt or membership account). The item must be returned in its original, unopened, packaging with all accompanying manuals and accessories. After 30 days these items must be returned to the manufacturer. All manufacturer warranties are in effect.

Optics include: Binoculars, scopes, spotting scopes, rangefinders, sights, sunglasses, and goggles.

Electronics include:  GPS, sonar, fish finders, cameras, radios, DVDs, metal detectors, watches, electronic collars, digital compasses, cycling computers, dive computers, personal locator beacons, and electronic trolling motors.

Bikes can be exchanged within 30 days for a size up or down in the same brand, make, and model.

Non-returnable Items:

  • Parts, labor, delivery and installations services
  • Consumable items such as food, drinks, and batteries
  • Items that are damaged or abused
  • Bait
  • Instructional Classes/Guides/Tours
  • Climbing rope/harnesses/load bearing carabineers
  • Items that are missing accessories such as remote controls, cords, and cables
  • Opened computer software and DVDs
  • Firearms, black powder guns, ammunition, gun powders and primers may not be returned due to safety considerations
  • Underwear and bathing suits may not be returned due to health and safety considerations
  • Any type of aerosol, liquid or gas product
  • Clearance items

Other restrictions may apply.